The power to settle financial complaints.
The power to settle financial complaints.
Our service is for everyone. We aim to be accessible – and to meet any particular needs our customers may have.
We can provide information about our service in different formats and adapt the way we communicate with you – depending on your needs. For example, we can use Braille, large print or audiotape and we can make and receive calls using Text Relay (formerly known as TypeTalk).
Please let us know what your particular needs are, and we will do our best to help. You can contact us about accessibility by email or phone us on 020 7964 0766.
information in non-text format includes:
If you have any difficulties using our website – or have any suggestions for improvements – please email our webmaster. We especially welcome feedback from disabled users of this site.