careers
Our service is for people from all backgrounds and all parts of the community. We want the people we employ – and our work culture – to reflect and value this diversity and inclusiveness.
current vacancies
The following is a list of current vacancies within the Financial Ombudsman Service. For information on a particular vacancy click on the job title below.
Currently no vacancies
your career and benefits
Our office is in London’s Docklands. Normal working hours are 35 each week, Monday to Friday, but flexible working patterns can be agreed with line managers.
As part of our overall remuneration package, we offer a "flexible benefits" plan. You are entitled to a number of core benefits – including:
- membership of our money-purchase pension scheme
- 25 days holiday
- life assurance
- permanent health insurance
- accidental death and injury cover and
- private medical care.
You can then create a "tailor-made" benefit package, to suit your own particular circumstances, by choosing to ‘boost’ any of these benefits and/or to select additional ones, such as critical illness cover, dental cover and travel insurance. We also offer season ticket loans.
We recognise the importance of training and development. As well as providing on-the-job instruction, we offer employees the chance to take in-house and external training courses, and to study for relevant exams.
before you apply
Are you eligible to work in the UK? If not, we are unable to consider your application.
Changes to the Asylum and Immigration Act 1996, which came into force on 1 May 2004, mean we are now required to make basic document checks to ensure potential employees are eligible to work in the UK.
If we invite you to interview, we will ask for proof of your eligibility to work in the UK. This could be a passport or a national identity card. If you do not have either of these, we will require a document giving your permanent National Insurance Number (for example, a P45, P60, NI card), together with one of the following:
- a birth certificate issued in the UK or
- certificate of registration or naturalisation or
- a Home Office document stating your eligibility to remain in the UK.